What Does Your Message Say
About Your Business?
Engage and Inspire Your Customers With Branded,
Custom Audio On-Hold Marketing Solutions
While your customers are waiting for personal attention, they'll receive personalized attention from a custom HoldMasters message that is informative and engaging. With HoldMasters, someone placed on-hold will now learn more about your products or services, and wasted time becomes valuable time. Through HoldMasters you'll be able to:
|Increase Caller Retention|
A key reason for calling your company is to ask routine questions about your business. Save time answering FAQ with a HoldMasters On-Hold Message.
|Promote Products and Services|
Provide information on additional products and services or new products that build add-on sales. Describe new applications for core products or services and give callers tips on how using your product or service saves them time and money.
|Increase Brand Awareness|
Reinforce your brand message or advertising campaigns with a custom On-Hold Message that reminds callers of your brand positioning or tells your Brand Story.
|Project Professionalism |
Your HoldMasters On-Hold Message makes a 'first impression' on your callers. Use it to build trust and reflect your company's professionalism and personality while keeping callers focused on why they called you.
|Motivate To Action|
Adding a call-to-action, telling callers to 'ask about' a product or service or driving traffic to your website can lead to increased sales.
Are You Losing Opportunities When You Place Callers On-Hold?
Did you know that over 94% of marketing budgets are spent trying to get the phone to ring, while only 6% is spent on handling received calls? It's no wonder that 70% of callers are placed on hold by company employees. What may surprise you is that 60% of those callers will hang up in 45 seconds or less if they hear nothing on-hold or hear music they hate.
A recent US West Communications survey found that a message on-hold program will increase caller retention buy 40%; increase inquiries by15%; and increase direct requests for products and services mentioned by 12%.
ASK US ABOUT CREATING
A CUSTOM ON-HOLD MESSAGE FOR YOU.
CALL (407) 834-5445